Blog
Research perspectives, commentary, and fresh thinking on medication adherence and related topics from the Sensal team.

AI and machine learning models of patient adherence are only as good as the data they are built on. Why we built MyAide's foundational adherence signals from actual quantities dispensed, and Medication Intelligence Built on that Foundation.

Reliable Adherence Insights For Narrow Therapeutic Index Drugs
For warfarin, levothyroxine, and tacrolimus, the drugs where forgiveness disappears, the question is not whether a patient took some medication, but whether they took the right amount.

Building Novel Medication Intelligence Solutions While Removing Complexity for Users
How we navigated the tension between technical sophistication and user simplicity while building MyAide, and what patients told us about whether we got the balance right.

In Health AI, Explainability Does Not Drive Trust
Why explainable AI alone is not enough to earn patient trust in health AI systems. A closer look at the relational, cognitive, and contextual factors that actually drive whether patients trust clinical AI.

Strong Patient Trust in Clinicians Must Be Protected from Damage, Whether Intentional or Not
Multiple recent surveys provide converging evidence that patient trust in clinicians is still as strong as ever.

Trust in Healthcare AI Can Be Hurt, Intentionally or Innocuously
How trust in clinical AI is fragile and easily eroded, even without malicious intent.

Building Relational Slack With Patients
The relational reserve clinicians build with patients, and how it absorbs the inevitable strains of care.

Patient Trust Is Not Just About Care, It's Also About Caring
Trust isn't only about clinical competence. It's also about whether patients feel cared for.

Telehealth's "virtual-first" approach flamed out. Now comes the "virtual second" refresh.
A First Opinion essay arguing that telehealth's next chapter belongs to a "virtual second" model: deeper interventions, credible outcomes, and a pragmatic alternative to virtual-first care.

Will General Catalyst's Health Assurance Transformation Corporation (HATCo) Model Work in 2024?
A look at General Catalyst's health assurance model: a bold vision paired with a pragmatic approach focused on seamless changes and aligning stakeholder incentives.
Patient 'Care' Key to Satisfaction
Patient satisfaction in dermatology hinges less on clinical outcomes than on whether patients feel cared for.